Fall in love with the sweet scent of caramel and honey. These adorable heart-shaped soaps make the perfect gift for yourself or someone special, adding a touch of sweetness to your daily skincare routine.
Carmel Honey Hearts Honey Soap
Return Policy:
At Misfit Candle Co., we strive for your complete satisfaction with our products. If for any reason you are not entirely satisfied with your purchase, we offer a hassle-free return policy to ensure your peace of mind.
1. Returns Eligibility:
- To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as received.
- Returns must be initiated within 30 days of the purchase date.
2. Return Process:
- To initiate a return, please contact our customer service team at [contact email/phone number]. Provide your order number and details of the item(s) you wish to return.
- Once your return request is approved, we will provide you with a return shipping label and instructions on how to proceed.
- Please securely package the item(s) and affix the provided return shipping label to the package.
3. Refund:
- Upon receipt and inspection of the returned item(s), we will process your refund to the original method of payment.
- Please note that shipping fees are non-refundable, and return shipping costs will be deducted from your refund unless the return is due to a Misfit Candle Co. error or product defect.
4. Exchanges:
- Unfortunately, we do not offer direct exchanges. If you wish to exchange an item, please follow the return process outlined above and place a new order for the desired item.
5. Damaged or Defective Items:
- If you receive a damaged or defective item, please contact us immediately with photos of the damage or defect. We will arrange for a replacement or refund as appropriate, including covering return shipping costs.
6. Final Sale Items:
- Final sale items are not eligible for return or exchange unless they arrive damaged or defective.
7. Contact Us:
- If you have any questions or concerns regarding our return policy or need assistance with a return, please don't hesitate to contact our customer service team at [contact email/phone number]. We're here to help!
Thank you for choosing Misfit Candle Co. We appreciate your support and hope you enjoy your candle experience!
